At Nathan Tours, we are committed to ensuring that your orders reach you safely and efficiently, no matter where you are in the world.
Order Processing
All orders are processed after confirmation and packaging. We make every effort to dispatch your items as quickly as possible while maintaining our quality standards. You will receive a confirmation message once your order has been shipped.
Order Tracking
After your order is shipped, you will receive tracking details (if available) to help you monitor the status of your delivery.
Cash on Delivery
We currently offer Cash on Delivery (COD) as our payment method for your convenience. Please ensure that someone is available at the delivery address to receive and pay for the order.
Packaging
All items are carefully packed to prevent any damage during transit. If your package arrives damaged or tampered with, please contact us immediately at [email protected].
Undelivered Orders
In cases where delivery cannot be completed due to an incorrect address or unavailability of the recipient, our team will contact you to arrange re-delivery where possible.
Contact Us
If you have any questions about shipping, please reach out to us at [email protected].